The pergola arrived safely, heck of a box you guys made. I fabricated the roof mounts, got the ledger installed, installed the columns and support beam - and wouldn't you know it... The rafters fit perfectly! I'd say it's a great success. 100% level and square - but took a lot of measuring. Thanks again! I'll send you guys some pics when I finish up and have the lights and fans installed. Just wanted to thank you for a heck of a product, I am very pleased.

As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.

The Baldwin Pergola looked great at the Boston Flower Show- I overheard many wonderful compliments from people in the crowd. I just know that you'll get many orders for it- in red! Thanks for designing such a lovely structure for us.

Want you and your staff to know how pleased we are with the entire process and product delivered. Your techs were not only professional but very concerned with every detail of delivering a perfect product. We will consider other products in the near future. You should take great pride in the product and staff your developed. Thanks again!

I have been meaning to send you these pictures of our pergola, showing the Shade Tree awnings, for over a year now. The pictures were taken in September this year, about a year after the pergola was first assembled. My brother and I had just finished washing the pergola with Murphy Oil Soap, and it had that wonderful, like new, honey glow.

You guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.

The pergola looks beautiful and is getting rave reviews. It took about 7 hours to erect with 2 fairly good hands to help me. Thanks Max, I think I will have more work for you in the future.

I thought you would appreciate seeing our Adirondack Chairs next to our new Rockers. The Adirondack Chairs have been poolside for 12+ years through rain, snow and all elements. I'm happy to report that they are as comfortable and sturdy today as they were when we first purchased them. The rockers are a great addition and I'm sure will standup just as well as the years pass. Thanks for making a solid and well constructed product. Regards

My installer did a wonderful job, and so did you with both your meeting my design requests and the fiberglass product. We have had several inquiries already from our neighbors. I hope to send pictures this weekend. Thank you again! It came out exactly as I envisioned it and architecturally finishes and complements the house! Sincerely,