John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
James and Marlene HauflerI recently purchased a pergola kit from Baldwin Pergolas. It was a large custom pergola measuring about 16 by 36 feet. I am totally happy with the materials, workmanship, and customer support provided by Baldwin Pergolas. My wife and I were able to assemble the pergola over the course of a few days. (With a little help from two neighbors on the first day.) We found that everything fit together exactly as planned. Everyone who has seen the pergola, including our neighbors, and the building inspector (!), has been very impressed with the design of the pergola, the quality of the materials, and the precision of its construction. Their comments have included "beautiful", "amazing" and quite a few "wows" ! Our experience with Baldwin Pergolas has been completely positive. Their personal commitment to quality shows in everything they do. Thank you, James Haufler Sparks, Nevada
Bill SchlaepferMax I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
Rachel KiskerThe Baldwin Pergola looked great at the Boston Flower Show- I overheard many wonderful compliments from people in the crowd. I just know that you'll get many orders for it- in red! Thanks for designing such a lovely structure for us.
Ed MigliaccioThanks Max, We were thrilled with the way everything came out! The pergolas are absolutely stunning and fit our needs perfectly. I especially like the down lights at the fireplace pergola - I tried to get them to come out but the effect is much better at night. Thanks for all of your efforts.
Jim and Lina P.Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.
Tim, Cathy, and Elizabeth.It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.
Collette PalmerWe actually put most of it up last weekend. The pergola made such a dramatic difference in the backyard. I'm very happy with the investment.
Eric BarberioOur pergola looks remarkably good, the site, the positioning, the strength, the aesthetics, the measurements are all essentially perfect. My wife doesn't just like the pergola, she loves it! Thank you again.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
