Jared AsweganDear Max, It's funny what can happen when the three stooges set out to erect a pergola. While we were ultimately successful, the process was a bit dodgy. Of course, had we curtailed our enthusiasm and actually READ the instructions first, it would have gone a lot easier. What ever damage was done was easily mended thanks to wood glue, a couple of hidden screws and some touch up paint. I couldn't be happier with your fantastic work. From the beginning to the end of the process it was so easy, and I have admit, the pool area is so much improved with this addition. Absolutely PERFECT. I'll send photos next time the sun is out. Oh yeah, we built it in the rain and it only took about four and a half hours. Many MANY Thanks!
Joe and Terry MitlyngI have been meaning to send you these pictures of our pergola, showing the Shade Tree awnings, for over a year now. The pictures were taken in September this year, about a year after the pergola was first assembled. My brother and I had just finished washing the pergola with Murphy Oil Soap, and it had that wonderful, like new, honey glow.
Monica NakelskiAs I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
Alan LuuI completed the project and like to share some of the pictures with you. Everything was putted together nicely with all your works already in place. Thanks for a job well done.
Dean W Ingram IIIMax & Chris, Thank you both for your help on this project. My 13 year old son & I installed the pergola the day you delivered it. It took us about 6 Hours and it looks great. You can see the completed project here. Fell free to use whatever pictures you like. Thank You.
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Douglas RoseFinished pergola is beautiful. Neighbors have commented very positively. View of yard from inside the pergola is difficult to describe. Can 'look through' the pergola lattices, but also 'look' out the 'windows' onto the garden. Very three-dimensional experience. One neighbor said that if he lived in our house, he would sit and read every day in the pergola.
LisaHi Matt I just wanted to tell you how happy we are with the pavilion. The installers you sent today were wonderful. They did a fantastic job. It truly looks amazing! It's exactly what we wanted and we are so impressed with the quality of the structure. Thank you for the attention you gave to our project. It was a pleasure doing business with you. Thank you.
Lee HausmanGood to hear from you. My pergola is doing fine and continues to be a great addition to my house. I had a lot of nice parties under it this year and I'm still collecting compliments about it. I hope you and the business continue to prosper and I look forward to adding some more Baldwin furniture to my collection next spring. Cheers,
Jane Hastay and Peter WeissDear Baldwins, WE LOVE OUR NEW FURNITURE! It is so beautiful, comfortable and functional and it smells good too! We feel like we have a whole new outdoor room on our deck. Thank you for giving us a break on the delivery charges - the fellow who brought the furniture was a very nice young man. We're very happy with our choice. Sincerely,
