Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Bill SchlaepferMax I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
Calvin and Elizabeth GoodrichChari, Thanks so much for working with us yesterday! My father dropped the chairs off to our home in Ri yesterday, and this morning we sat out there drinking our coffee discussing future home projects. Just wanted to share a photo of the chairs on our porch. While our porch is not quite completed, lattice, some garden work etc, the products we bought make our home that much nicer of a place to be and relax! Thanks again and have a happy Memorial Day!!
Tim, Cathy, and Elizabeth.It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.
Becky HansenThanks Max. I'm glad you like the photos. We enjoyed working with you and your company even though it was long distance! We absolutely love our new outside room and so do neighbors walking by. In fact, I think I'm heading back outside now to enjoy the stars under our pergola. Take care and thanks for an outstanding product.
Edwin HydeMax, I like those screws you use, haven't seen them in Home Depot. I will upload a picture of the pergola with me resting underneath. It went together really well and things just dropped in - I kept expecting something to go wrong, but it fit together well from start to finish. Thanks for a quality product!
Ed MigliaccioThanks Max, We were thrilled with the way everything came out! The pergolas are absolutely stunning and fit our needs perfectly. I especially like the down lights at the fireplace pergola - I tried to get them to come out but the effect is much better at night. Thanks for all of your efforts.
Christine Bullard DBA Complete Building ServicesMax wrote: I thank you for all the hard work coordinating this complex project. The devil is in the details and together we worked it all out!
Christine Wrote: I feel the same way. The owners are very pleased & it went together like butter. I will get a you a good set of pictures. It was great working with you!
Anthony MassaI want to thank you folks, again, for doing such a nice job on the pergola. It really adds to the deck, and I'm sure that we'll really enjoy it in the spring and summer. I'll probably be in touch, some time in the future, regarding retractable canopy shades.
Joe TanYou guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.