Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Joe and Terry MitlyngWe have had many positive comments on the pergola. It is a beautiful addition to the house. I am glad that we and you took the time to get the shades right. The decisions to mount the shade tracks to the inside of the beams, and to use the plexiglass section next to the house for year around cover when we are not using the shades, were just right. Feeling of pride each time I look at the finished product.
Lee HausmanGood to hear from you. My pergola is doing fine and continues to be a great addition to my house. I had a lot of nice parties under it this year and I'm still collecting compliments about it. I hope you and the business continue to prosper and I look forward to adding some more Baldwin furniture to my collection next spring. Cheers,
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Bill SchlaepferMax I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
John EndicottOne of these days, I may be back in touch about a second pergola for the patio in front of my house. I am quite happy with the one you built here, which we use a lot in the summer.
George G. Stumpf, APLDThe pergola is spectacular, and my clients are absolutely thrilled. Just as planned, it totally transforms the patio area into an inviting, dramatic, and complete outdoor space. They are very impressed with the precision of the construction as well. Thank you again!
Eric BarberioOur pergola looks remarkably good, the site, the positioning, the strength, the aesthetics, the measurements are all essentially perfect. My wife doesn't just like the pergola, she loves it! Thank you again.
Douglas RoseFinished pergola is beautiful. Neighbors have commented very positively. View of yard from inside the pergola is difficult to describe. Can 'look through' the pergola lattices, but also 'look' out the 'windows' onto the garden. Very three-dimensional experience. One neighbor said that if he lived in our house, he would sit and read every day in the pergola.
Jeff LauferMax, Thanks for all your help. Installed pergola yesterday. Looks great.
