Max, Thank you, we are very happy with the pergola!! It looks great and the size and height are perfect, like you said. My husband and father-in-law built this entirely in the rain. It was a lot of fun for us to watch and hold umbrellas for them. They did a great job and even finished in a day and a half. Then a few days later, an extremely bad storm hit with nearby tornadoes and major tree damage and fallen trees throughout our entire town. The pergola remained intact, so we know that structurally it is good too. Well it is finally sunny again, so we could finally see how the sunlight filters in on the patio. The pergola really makes the patio an inviting place to be. Looking forward to many great times in our new outdoor area. Thanks again!

I thought I would share with you some of the photos I took tonight of the grape arbor! It looks beautiful--I almost hate to cover it with grapes!

I just wanted to let you know that the pergola and railings are installed. Everything came out fabulous. My customers are very happy with what they have now. Thank you very much!

Again I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.

The construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.

My friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D

The pergola arrived safely, heck of a box you guys made. I fabricated the roof mounts, got the ledger installed, installed the columns and support beam - and wouldn't you know it... The rafters fit perfectly! I'd say it's a great success. 100% level and square - but took a lot of measuring. Thanks again! I'll send you guys some pics when I finish up and have the lights and fans installed. Just wanted to thank you for a heck of a product, I am very pleased.

here is nowhere to buy wooden outdoor furniture of the same quality and for the same price. Nowhere! I own at least 8 pieces of Baldwin lawn furniture: two picnic tables with benches, a loveseat, two gorgeous adirondack chairs and a couple of other misc. tables and chairs by the pool. This furniture is so sturdy and dependable - and the design is fabulous! Check out their website, or sit in the furniture in person at North Cove Outfitters in Old Saybrook or at Baldwin in Middletown. You will be 100% sold. Our pieces have weathered wonderfully, and we leave them out year round. In the spring we pull them into the driveway one day and give them a good wash and put a quick restain on them. This is MINIMAL work, I assure you. And the furniture receives compliments from our guests year after year. This is a great family company with a great product. GREAT!

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.