James ShawThe pergola arrived safely, heck of a box you guys made. I fabricated the roof mounts, got the ledger installed, installed the columns and support beam - and wouldn't you know it... The rafters fit perfectly! I'd say it's a great success. 100% level and square - but took a lot of measuring. Thanks again! I'll send you guys some pics when I finish up and have the lights and fans installed. Just wanted to thank you for a heck of a product, I am very pleased.
Terry McKinneyMax, I wanted to drop you a line on the pergola. I have received nothing but rave reviews on this "magnificent structure". All of our expectations have been meet and exceeded - your shop has done a great job. We are celebrating an engagement and it will get a lot of usage during that party. Thanks again for your commitment on getting it here as you promised. We will look forward to many years of enjoyment.
Jane Hastay and Peter WeissDear Baldwins, WE LOVE OUR NEW FURNITURE! It is so beautiful, comfortable and functional and it smells good too! We feel like we have a whole new outdoor room on our deck. Thank you for giving us a break on the delivery charges - the fellow who brought the furniture was a very nice young man. We're very happy with our choice. Sincerely,
Lynn and JimFirstly, the pergola is the focus of our garden and patio area. It succeeded in bringing it all together as we had hoped. The shade is more than ample. I do not believe that I would change any of the specs or proportions if I had a chance to alter the order. As you can see by the shot of our boys sitting on the steps, that it worked out marvelously... All in all, we have received tons of compliments. Your attention to detail and quality construction is to be commended. Given the intricacies of this project and the need for it to be assembled, areas which were tight and snug needed squeezing here and there, but that is all. I'll be in touch soon.
Jim JohnsonMax, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.
Michael DivittoNothing but rave reviews on the pergola. You really out did yourself.
JonathanChris, Max Here is a picture (it looks pretty much just like the rendering you sent me) - obviously without the railings. I'll send you a better picture when it is all done in the end. Thanks again for everything. Customer and his wife are VERY happy with the pergola. Customer is one of my most repetitive clients, and I have never seen him soo happy about a project.
CharlotteMy installer did a wonderful job, and so did you with both your meeting my design requests and the fiberglass product. We have had several inquiries already from our neighbors. I hope to send pictures this weekend. Thank you again! It came out exactly as I envisioned it and architecturally finishes and complements the house! Sincerely,
Rachel KiskerThe Baldwin Pergola looked great at the Boston Flower Show- I overheard many wonderful compliments from people in the crowd. I just know that you'll get many orders for it- in red! Thanks for designing such a lovely structure for us.
Jonathon SweetI just wanted to let you know that the pergola and railings are installed. Everything came out fabulous. My customers are very happy with what they have now. Thank you very much!