Lynne HanrahanThe construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.
Robert Macri, Malvern, PAI thought you would appreciate seeing our Adirondack Chairs next to our new Rockers. The Adirondack Chairs have been poolside for 12+ years through rain, snow and all elements. I'm happy to report that they are as comfortable and sturdy today as they were when we first purchased them. The rockers are a great addition and I'm sure will standup just as well as the years pass. Thanks for making a solid and well constructed product. Regards
Kevin ToomeyHi Max, The pavilion is looking excellent. We're really happy with our choice and your guys have worked very hard to get things just right. Thanks
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
John MitchellMax, it does look spectacular in the evenings. One of these days, I'll try for a night photo that shows it off.
Joe and SteveMax, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.
Wendy NeeseI had been working with Diane on having some custom draperies made for our tropical patio covers which are called Palapas. She made one set last summer, and we liked them so much we had another set made this summer. They turned out quite nice and I thought you might want to see some of the pictures I took. I was so glad to have found your website on the internet. We can now actually use our outside table to eat dinner. Prior to having our draperies we had the setting sun right in our eyes. Thank you for the awesome product! Diane does really great work!
Becky HansenThanks Max. I'm glad you like the photos. We enjoyed working with you and your company even though it was long distance! We absolutely love our new outside room and so do neighbors walking by. In fact, I think I'm heading back outside now to enjoy the stars under our pergola. Take care and thanks for an outstanding product.
Joe HollandThe Pergola is GREAT! What a difference it makes to the house ... inside and out. The height (for this sized Pergola) seems like it is matched up perfectly. The effect is a room outside the house. Let's see how many 'Wow's' we get Friday night. You should have left some of your business cards. My daughter (Sarah) loved the butterfly joint!
Jim and Lina P.Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.