Terry CleavelandYou had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.
Elizabeth CarneyDear Max, Thanks again. We love the pergola. It's beautiful. We hope everything goes well for you.
Lee HausmanGood to hear from you. My pergola is doing fine and continues to be a great addition to my house. I had a lot of nice parties under it this year and I'm still collecting compliments about it. I hope you and the business continue to prosper and I look forward to adding some more Baldwin furniture to my collection next spring. Cheers,
JonathanChris, Max Here is a picture (it looks pretty much just like the rendering you sent me) - obviously without the railings. I'll send you a better picture when it is all done in the end. Thanks again for everything. Customer and his wife are VERY happy with the pergola. Customer is one of my most repetitive clients, and I have never seen him soo happy about a project.
John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Pete and Susan LangSorry it has taken so long to get these pictures to you (a few years to be truthful). We love our pergola and also the furniture. It really does make the space like a room outside. Your product is fabulous. It was easy to assemble and it makes a profound difference in the space. it was a joy working with you and Cheri. We both hope you continued success in your endeavors.
Joe TanYou guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.
Joseph and Kathleen MulcahyThe pergola looks great, dont you think. I'm really glad everything worked out so well and appreciate that you worked so hard to deliver on time. The system installed well, it took only 7 hours working alone. And, my customer is pleased.
Joe and SteveMax, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.
