Max I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.

I am very happy with your product and now know where to go when I need a pergola. It was a pleasure speaking with you and I wish you much success with your growing business.

Want you and your staff to know how pleased we are with the entire process and product delivered. Your techs were not only professional but very concerned with every detail of delivering a perfect product. We will consider other products in the near future. You should take great pride in the product and staff your developed. Thanks again!

Max, Thank you, we are very happy with the pergola!! It looks great and the size and height are perfect, like you said. My husband and father-in-law built this entirely in the rain. It was a lot of fun for us to watch and hold umbrellas for them. They did a great job and even finished in a day and a half. Then a few days later, an extremely bad storm hit with nearby tornadoes and major tree damage and fallen trees throughout our entire town. The pergola remained intact, so we know that structurally it is good too. Well it is finally sunny again, so we could finally see how the sunlight filters in on the patio. The pergola really makes the patio an inviting place to be. Looking forward to many great times in our new outdoor area. Thanks again!

Max, The pergolas arrived right on time and with all needed material. I have two of the units installed and one to go. I can see that a lot of thought went into the design and production. The units are going up with only modest adjustments to fit some job site pecularities. Excellent workman ship. I am very very happy with the product.

The Pergola really is stellar, and your design features really lend themselves to our theme of an American \'Japanese Tea House\' with the layered and staggered entablature, rafter, and purlins. We have shown the Pergola to several neighbors and friends and now they are bringing their spouses and relatives to come look at it and its view overlooking the terraced garden.

We love our house and greatly enjoy the pergola. Every evening is spent under our new outdoor room that the pergola has created. A few photographers have already approached us for use in magazines, I think we will wait until all work has been completed and when the landscape grows in more. All the best, Steve

The construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.

To Max and all the folks at Baldwin Pergolas who contributed to the creation and installation of our beautiful pergola - Thank you, thank you, thank you! Not only did you get the job done right on schedule and in time for our wedding, but the craftsmanship is impeccable. You are all very talented and deserving of great success.