Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
PaulHi Max The pergola is awesome. It really fills a design flaw and completes the section of the house where it sits. We moved a table out and enjoyed dinner under the pergola facing the garden last night. You guys did a great job and the quality of your work is outstanding. Please let me know if I can ever be a reference. I will also try and get you some pictures when we get some good sun on the project. Thanks again
Elizabeth CarneyDear Max, Thanks again. We love the pergola. It's beautiful. We hope everything goes well for you.
Douglas RoseThe Pergola really is stellar, and your design features really lend themselves to our theme of an American \'Japanese Tea House\' with the layered and staggered entablature, rafter, and purlins. We have shown the Pergola to several neighbors and friends and now they are bringing their spouses and relatives to come look at it and its view overlooking the terraced garden.
Joe and Pat PifkoYou are wonderful! The pergola is spectacular, and we are thrilled. We promise to send pictures of wedding guests enjoying our new "outside room." Thanks again.
Steve FlintI set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!
Chuck KrickMax, We couldn't be any happier with our new Baldwin pergola. We get a lot of jaw dropping when people see the project and they are drawn to the pergola. The service and quality you provided was outstanding. Our landscaper and his assistant did the construction of the pergola in only 4 hours. It's amazing the "warm" feel the structure provides even though it is so open. My wife and I sit out and chat for hours every night. Looking forward to ordering some Adirondack chairs soon. Regards, Chuck Krick
Jon ZHi Click, I mean Max! You were right, 7" falls exactly where we were hoping it would on the siding. No chganges necessary, You are the king of pergolas!
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Susan HallHey Max, I thought you would enjoy these. Feel free to use them. Anytime you have someone in the area that would like to see a pergola. I am happy to show them ours. Thanks so much it is absolutely beautiful!!! I just added it to HGTV. I am sending you a link so you can see. Enjoy!
