Dan HarmonMax - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.
Bill SchlaepferMax I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
Glenn ScottMAX!!!! You are unfriggin believable! This thing went together so easy I still can't believe it. Especially when I went to measure down 28 inches on the posts to set the gussets and found that you had already put lines there.....Your attention to detail was great. This whole thing slid together. I didn't have to touch one piece with anything but my hands. The most labor intensive part was screwing down all the purlins at the end.
Ted YipThe pergola looks amazing and you and your team went above and beyond the call of duty. I'd also like to thank you for helping to get our kitchen cabinets off the delivery truck and into our driveway. You and your team have been true professionals and I would be glad (and proud) to be a referral in the future. I'll be sure to send pics once the outdoor kitchen is completely installed. Thanks again.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
CharlotteMy installer did a wonderful job, and so did you with both your meeting my design requests and the fiberglass product. We have had several inquiries already from our neighbors. I hope to send pictures this weekend. Thank you again! It came out exactly as I envisioned it and architecturally finishes and complements the house! Sincerely,
LisaHi Matt I just wanted to tell you how happy we are with the pavilion. The installers you sent today were wonderful. They did a fantastic job. It truly looks amazing! It's exactly what we wanted and we are so impressed with the quality of the structure. Thank you for the attention you gave to our project. It was a pleasure doing business with you. Thank you.
John MasonMax, the Pergola turned out great. No problems with installation and my customer and I are very pleased with the product. I look forward to doing business with you in the future.
Jamie DunstI just want to tell you working with you and putting up the pergola was a pleasure. It went together like a dream and you have obviously put a lot of thought into the design and the way everything fits so well. I must admit, before my neighbor approached me about this project I didn't know what a pergola was, at least not by name. Now I know and it has been great to be part of this project. Thanks for answering all my questions along the way.