Max, Thank you, we are very happy with the pergola!! It looks great and the size and height are perfect, like you said. My husband and father-in-law built this entirely in the rain. It was a lot of fun for us to watch and hold umbrellas for them. They did a great job and even finished in a day and a half. Then a few days later, an extremely bad storm hit with nearby tornadoes and major tree damage and fallen trees throughout our entire town. The pergola remained intact, so we know that structurally it is good too. Well it is finally sunny again, so we could finally see how the sunlight filters in on the patio. The pergola really makes the patio an inviting place to be. Looking forward to many great times in our new outdoor area. Thanks again!

Hi Max, The pavilion is looking excellent. We're really happy with our choice and your guys have worked very hard to get things just right. Thanks

I am very happy with your product and now know where to go when I need a pergola. It was a pleasure speaking with you and I wish you much success with your growing business.

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.

Max - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.

These columns are beautiful. They'd look great in any setting, no matter how splendid. Thank you!

My friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.

Hi Max The pergola is awesome. It really fills a design flaw and completes the section of the house where it sits. We moved a table out and enjoyed dinner under the pergola facing the garden last night. You guys did a great job and the quality of your work is outstanding. Please let me know if I can ever be a reference. I will also try and get you some pictures when we get some good sun on the project. Thanks again

I was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.