Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Calvin and Elizabeth GoodrichChari, Thanks so much for working with us yesterday! My father dropped the chairs off to our home in Ri yesterday, and this morning we sat out there drinking our coffee discussing future home projects. Just wanted to share a photo of the chairs on our porch. While our porch is not quite completed, lattice, some garden work etc, the products we bought make our home that much nicer of a place to be and relax! Thanks again and have a happy Memorial Day!!
Jim and Lina P.Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.
Sonja Hansen and Dennis Szabaday in Nashua, NHGreetings! Attached are photos of our Baldwin Pergola which we love. We are very happy. Here are photos showing what it looks like when we hang the colored sheets up for added shade - very festive and inexpensive. Thank you again!
Chuck KrickMax, We couldn't be any happier with our new Baldwin pergola. We get a lot of jaw dropping when people see the project and they are drawn to the pergola. The service and quality you provided was outstanding. Our landscaper and his assistant did the construction of the pergola in only 4 hours. It's amazing the "warm" feel the structure provides even though it is so open. My wife and I sit out and chat for hours every night. Looking forward to ordering some Adirondack chairs soon. Regards, Chuck Krick
Jim JohnsonMax, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.
Sonja Hansen and Dennis Szabaday in Nashua, NHGreetings! Attached are photos of our Baldwin Pergola which we love. We are very happy. Here are photos showing what it looks like when we hang the colored sheets up for added shade - very festive and inexpensive. Thank you again!
Steve and RheaWe are on island and the pergola looks GREAT!!! It is better than we had hoped for and as you know by now, I think it through to the end, so we had high expectations. You have exceeded them all! Thanks for all of the effort and all of the hard work getting this installed in a day. It really adds another dimension to the house, balances it in the yard, and best of all creates a new exterior room to enjoy. The wisteria have been ordered and will be planted in the next couple weeks. Thanks again.
Dean W Ingram IIIMax & Chris, Thank you both for your help on this project. My 13 year old son & I installed the pergola the day you delivered it. It took us about 6 Hours and it looks great. You can see the completed project here. Fell free to use whatever pictures you like. Thank You.
Joe TanYou guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.