You had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.

Hi Max- everyone loves the pergola - its really great--thank you. And the chairs are so comfortable.

Max - Thanks for the instructions on assembling the pergola - went together nicely and looks great in our small back yard! Regards, Charlie

Max, Thank you, we are very happy with the pergola!! It looks great and the size and height are perfect, like you said. My husband and father-in-law built this entirely in the rain. It was a lot of fun for us to watch and hold umbrellas for them. They did a great job and even finished in a day and a half. Then a few days later, an extremely bad storm hit with nearby tornadoes and major tree damage and fallen trees throughout our entire town. The pergola remained intact, so we know that structurally it is good too. Well it is finally sunny again, so we could finally see how the sunlight filters in on the patio. The pergola really makes the patio an inviting place to be. Looking forward to many great times in our new outdoor area. Thanks again!

I am putting in the patio with the dimension to fit the pergola on top. Thanks for your responses. You have good customer service. Your website looks great. Keep in touch with anything new or upcoming. God bless.

Dear Max, The pergolas look great! The addition of rope lights was the key to the whole look. Thanks again.

My friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.

Hello Matt, This could not have been easier, and it looks absolutely beautiful! took us just shy of 6 hours to put it up, and my wife is already priming the mahogany caps. wish i had another one to put somewhere! thanks again

Max, Thought you'd like to see the finished product. We are extremely pleased with our new pergola, and enjoy it almost every evening. Thank you, and have yourself a great rest of the summer!