It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.

We are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.

As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.

My friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.

MAX!!!! You are unfriggin believable!  This thing went together so easy I still can't believe it. Especially when I went to measure down 28 inches on the posts to set the gussets and found that you had already put lines there.....Your attention to detail was great.  This whole thing slid together. I didn't have to touch one piece with anything but my hands. The most labor intensive part was screwing down all the purlins at the end.

Hi Click, I mean Max! You were right, 7" falls exactly where we were hoping it would on the siding. No chganges necessary, You are the king of pergolas!

Dear Max, The pergolas look great! The addition of rope lights was the key to the whole look. Thanks again.

I want to thank you folks, again, for doing such a nice job on the pergola. It really adds to the deck, and I'm sure that we'll really enjoy it in the spring and summer. I'll probably be in touch, some time in the future, regarding retractable canopy shades.

Max - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.