Michael DivittoNothing but rave reviews on the pergola. You really out did yourself.
Lynn and JimFirstly, the pergola is the focus of our garden and patio area. It succeeded in bringing it all together as we had hoped. The shade is more than ample. I do not believe that I would change any of the specs or proportions if I had a chance to alter the order. As you can see by the shot of our boys sitting on the steps, that it worked out marvelously... All in all, we have received tons of compliments. Your attention to detail and quality construction is to be commended. Given the intricacies of this project and the need for it to be assembled, areas which were tight and snug needed squeezing here and there, but that is all. I'll be in touch soon.
Lou and Barbara RicciMax, the pergola went up in a snap and we are very happy with it. We've recieved many complements already!
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Dan HarmonMax - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
JonathanChris, Max Here is a picture (it looks pretty much just like the rendering you sent me) - obviously without the railings. I'll send you a better picture when it is all done in the end. Thanks again for everything. Customer and his wife are VERY happy with the pergola. Customer is one of my most repetitive clients, and I have never seen him soo happy about a project.
Tom PetrelliThe pergola is up and looks great. You made this task so easy, we really reaped the benefit of your experience. I will send you a photo. Thanks for all your help.
George G. Stumpf, APLDThe pergola is spectacular, and my clients are absolutely thrilled. Just as planned, it totally transforms the patio area into an inviting, dramatic, and complete outdoor space. They are very impressed with the precision of the construction as well. Thank you again!
Dean W Ingram IIIMax & Chris, Thank you both for your help on this project. My 13 year old son & I installed the pergola the day you delivered it. It took us about 6 Hours and it looks great. You can see the completed project here. Fell free to use whatever pictures you like. Thank You.
