James and Marlene HauflerI recently purchased a pergola kit from Baldwin Pergolas. It was a large custom pergola measuring about 16 by 36 feet. I am totally happy with the materials, workmanship, and customer support provided by Baldwin Pergolas. My wife and I were able to assemble the pergola over the course of a few days. (With a little help from two neighbors on the first day.) We found that everything fit together exactly as planned. Everyone who has seen the pergola, including our neighbors, and the building inspector (!), has been very impressed with the design of the pergola, the quality of the materials, and the precision of its construction. Their comments have included "beautiful", "amazing" and quite a few "wows" ! Our experience with Baldwin Pergolas has been completely positive. Their personal commitment to quality shows in everything they do. Thank you, James Haufler Sparks, Nevada
Duane DottaWe are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.
Joe HollandThe Pergola is GREAT! What a difference it makes to the house ... inside and out. The height (for this sized Pergola) seems like it is matched up perfectly. The effect is a room outside the house. Let's see how many 'Wow's' we get Friday night. You should have left some of your business cards. My daughter (Sarah) loved the butterfly joint!
Chuck KrickMax, We couldn't be any happier with our new Baldwin pergola. We get a lot of jaw dropping when people see the project and they are drawn to the pergola. The service and quality you provided was outstanding. Our landscaper and his assistant did the construction of the pergola in only 4 hours. It's amazing the "warm" feel the structure provides even though it is so open. My wife and I sit out and chat for hours every night. Looking forward to ordering some Adirondack chairs soon. Regards, Chuck Krick
Wendy NeeseI had been working with Diane on having some custom draperies made for our tropical patio covers which are called Palapas. She made one set last summer, and we liked them so much we had another set made this summer. They turned out quite nice and I thought you might want to see some of the pictures I took. I was so glad to have found your website on the internet. We can now actually use our outside table to eat dinner. Prior to having our draperies we had the setting sun right in our eyes. Thank you for the awesome product! Diane does really great work!
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Terry McKinneyMax, I wanted to drop you a line on the pergola. I have received nothing but rave reviews on this "magnificent structure". All of our expectations have been meet and exceeded - your shop has done a great job. We are celebrating an engagement and it will get a lot of usage during that party. Thanks again for your commitment on getting it here as you promised. We will look forward to many years of enjoyment.
Bill AdamsMax, The pergolas arrived right on time and with all needed material. I have two of the units installed and one to go. I can see that a lot of thought went into the design and production. The units are going up with only modest adjustments to fit some job site pecularities. Excellent workman ship. I am very very happy with the product.
Kathleen DavisMax, Thank you, we are very happy with the pergola!! It looks great and the size and height are perfect, like you said. My husband and father-in-law built this entirely in the rain. It was a lot of fun for us to watch and hold umbrellas for them. They did a great job and even finished in a day and a half. Then a few days later, an extremely bad storm hit with nearby tornadoes and major tree damage and fallen trees throughout our entire town. The pergola remained intact, so we know that structurally it is good too. Well it is finally sunny again, so we could finally see how the sunlight filters in on the patio. The pergola really makes the patio an inviting place to be. Looking forward to many great times in our new outdoor area. Thanks again!
Tim, Cathy, and Elizabeth.It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.