Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Becky HansenThanks Max. I'm glad you like the photos. We enjoyed working with you and your company even though it was long distance! We absolutely love our new outside room and so do neighbors walking by. In fact, I think I'm heading back outside now to enjoy the stars under our pergola. Take care and thanks for an outstanding product.
James ShawThe pergola arrived safely, heck of a box you guys made. I fabricated the roof mounts, got the ledger installed, installed the columns and support beam - and wouldn't you know it... The rafters fit perfectly! I'd say it's a great success. 100% level and square - but took a lot of measuring. Thanks again! I'll send you guys some pics when I finish up and have the lights and fans installed. Just wanted to thank you for a heck of a product, I am very pleased.
Dennis HoslerI am putting in the patio with the dimension to fit the pergola on top. Thanks for your responses. You have good customer service. Your website looks great. Keep in touch with anything new or upcoming. God bless.
Kent WarkentinWow, Chris. I really appreciate your help on this effort. These plans are excellent and will definitely make my job easier. Again, thank you so much for your help. I will send you pictures when we get it all done. This pergola is the centerpiece of the Rosa Parks elementary school's outdoor classroom so it is a big deal to them that we are helping them out.
John MitchellMax, it does look spectacular in the evenings. One of these days, I'll try for a night photo that shows it off.
Lynne HanrahanThe construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.
Lou and Barbara RicciMax, the pergola went up in a snap and we are very happy with it. We've recieved many complements already!
Debbie and SteveHi Max and Team, The Pergola exceeded our already high expectations. We thought we had a beautiful garden before. With the Pergola adding the focal point it is now breathtaking. You delivered the Pergola ahead of schedule and did an amazing job in the installation the most important part of which was pinpointing the optimum spot to locate it. If anyone in our area needs a reference we would be more than happy to show our Pergola and provide a glowing recommendation. Thanks Again,
Monica NakelskiAs I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
