Tony NakelskiWell it's up, took about 7 hours with my wife helping, it probably would have been faster without her. What can I say? Know I'm only kidding she was a big help. She really loves it. It is much nicer then we imagined. It was a very simple project everything went together perfectly. Thanks again.
Elizabeth CarneyDear Max, Thanks again. We love the pergola. It's beautiful. We hope everything goes well for you.
Jonathon SweetI just wanted to let you know that the pergola and railings are installed. Everything came out fabulous. My customers are very happy with what they have now. Thank you very much!
Becky HansenThanks Max. I'm glad you like the photos. We enjoyed working with you and your company even though it was long distance! We absolutely love our new outside room and so do neighbors walking by. In fact, I think I'm heading back outside now to enjoy the stars under our pergola. Take care and thanks for an outstanding product.
Joe and Terry MitlyngI have been meaning to send you these pictures of our pergola, showing the Shade Tree awnings, for over a year now. The pictures were taken in September this year, about a year after the pergola was first assembled. My brother and I had just finished washing the pergola with Murphy Oil Soap, and it had that wonderful, like new, honey glow.
Glenn Scott of ArizonaAgain I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
Anthony MassaI want to thank you folks, again, for doing such a nice job on the pergola. It really adds to the deck, and I'm sure that we'll really enjoy it in the spring and summer. I'll probably be in touch, some time in the future, regarding retractable canopy shades.
Steve FlintI set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!
Lynne HanrahanThe construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
