Bill SchlaepferMax I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.
Lynne HanrahanThe construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.
Jim JohnsonMax, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Christine Bullard DBA Complete Building ServicesMax wrote: I thank you for all the hard work coordinating this complex project. The devil is in the details and together we worked it all out!
Christine Wrote: I feel the same way. The owners are very pleased & it went together like butter. I will get a you a good set of pictures. It was great working with you!
John MitchellMax, it does look spectacular in the evenings. One of these days, I'll try for a night photo that shows it off.
Becky HansenThanks Max. I'm glad you like the photos. We enjoyed working with you and your company even though it was long distance! We absolutely love our new outside room and so do neighbors walking by. In fact, I think I'm heading back outside now to enjoy the stars under our pergola. Take care and thanks for an outstanding product.
John EndicottMax and Chris, Just wanted you to know how pleased I am with the pent roof you designed and fabricated. The fit came out perfectly, installation was easy, it\'s performing as designed (including headroom for my daughter\'s 6\'7\" fiance), and looks great, of course. Many thanks! Best,
Tom PetrelliIt is awesome.
Dan and Carolyn DeBlasioThe pergola was an easy set up and looks beautiful...just what the yard needed. I will send you pictures. Thanks again.