Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Dennis HoslerI am putting in the patio with the dimension to fit the pergola on top. Thanks for your responses. You have good customer service. Your website looks great. Keep in touch with anything new or upcoming. God bless.
Christine Bullard DBA Complete Building ServicesMax wrote: I thank you for all the hard work coordinating this complex project. The devil is in the details and together we worked it all out!
Christine Wrote: I feel the same way. The owners are very pleased & it went together like butter. I will get a you a good set of pictures. It was great working with you!
Jamie DunstI just want to tell you working with you and putting up the pergola was a pleasure. It went together like a dream and you have obviously put a lot of thought into the design and the way everything fits so well. I must admit, before my neighbor approached me about this project I didn't know what a pergola was, at least not by name. Now I know and it has been great to be part of this project. Thanks for answering all my questions along the way.
Duane DottaWe are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.
Jon & BethanyUploaded the final pictures. Came out great! My neighbor is now pricing out a patio so he can have a Baldwin Pergola on his property. Thanks again guys - very impressed with the quality and service of your company. The fit and finish is impeccable and we couldn't be happier. I'll be sure to recommend Baldwin in the future!
Tom PetitMatt, I just wanted to let you know how pleased I am with the new pergola. As a woodworker I appreciate the precision and thoroughness of the kit. I installed the cement pads the previous weekend and did the entire remaining installation in about 6 hours the following weekend with one helper. Very nice looking and I know I am going to enjoy the long term benefits of using a fiberglass products. I will send you a photo as soon as I finish the 10' dining table and benches that I am building to complete the pergola/dining area.
Kevin ToomeyHi Max, The pavilion is looking excellent. We're really happy with our choice and your guys have worked very hard to get things just right. Thanks
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Charlie NicolaMax - Thanks for the instructions on assembling the pergola - went together nicely and looks great in our small back yard! Regards, Charlie
