John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
Joe and Terry MitlyngI have been meaning to send you these pictures of our pergola, showing the Shade Tree awnings, for over a year now. The pictures were taken in September this year, about a year after the pergola was first assembled. My brother and I had just finished washing the pergola with Murphy Oil Soap, and it had that wonderful, like new, honey glow.
Glenn Scott of ArizonaAgain I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
Tim, Cathy, and Elizabeth.The Pergola looks wonderful! The arches came out great. This is exactly what we were looking for. We spent most of the day yesterday putting it together and finished late afternoon. It went together smoothly and everyone helped. We had fun setting it up. Thanks for spending the day with us and working with us through all of this. We love it!
SteveThanks so much, Matt. The craftsmanship of your Pergola is outstanding. My wife and I love it. Thanks again!
Dan HarmonMax - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.
Pete and Susan LangSorry it has taken so long to get these pictures to you (a few years to be truthful). We love our pergola and also the furniture. It really does make the space like a room outside. Your product is fabulous. It was easy to assemble and it makes a profound difference in the space. it was a joy working with you and Cheri. We both hope you continued success in your endeavors.
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Dennis Hosler, Hosler's HomescapesYour pergola went together with ease. We were impressed with the precision and craftsmenship of each piece of the pergola. There was minimal work to align the pieces into there proper position. I wanted to also put a plug in for an opportunity to be an installer of baldwin pergolas and other structures if you needed a crew to install in my location (PA). Thanks again!
JonathanChris, Max Here is a picture (it looks pretty much just like the rendering you sent me) - obviously without the railings. I'll send you a better picture when it is all done in the end. Thanks again for everything. Customer and his wife are VERY happy with the pergola. Customer is one of my most repetitive clients, and I have never seen him soo happy about a project.