Before I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.

I was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.

And here's how it looked at noon today. Mark said it went together very well, and they enjoyed working with your work. It surely has already made a wonderful difference in the quality of light coming into that entry room, as well as the overall looks on the house. We are very pleased with your good work and are planning a larger square pergola on another house at the ranch about this time next year.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

I am very happy with your product and now know where to go when I need a pergola. It was a pleasure speaking with you and I wish you much success with your growing business.

Hi Max, The pavilion is looking excellent. We're really happy with our choice and your guys have worked very hard to get things just right. Thanks

Max, I will send you some photos as soon as we install the paddle fan. Running wire was fine. It looks great!

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.

As a customer, I would highly recommend your company to others.