Lynne HanrahanThe construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.
Dan HarmonI was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.
Chuck KrickMax, We couldn't be any happier with our new Baldwin pergola. We get a lot of jaw dropping when people see the project and they are drawn to the pergola. The service and quality you provided was outstanding. Our landscaper and his assistant did the construction of the pergola in only 4 hours. It's amazing the "warm" feel the structure provides even though it is so open. My wife and I sit out and chat for hours every night. Looking forward to ordering some Adirondack chairs soon. Regards, Chuck Krick
Glenn Scott of ArizonaAgain I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
Joseph and Kathleen MulcahyThe pergola looks great, dont you think. I'm really glad everything worked out so well and appreciate that you worked so hard to deliver on time. The system installed well, it took only 7 hours working alone. And, my customer is pleased.
John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
John EndicottMax and Chris, Just wanted you to know how pleased I am with the pent roof you designed and fabricated. The fit came out perfectly, installation was easy, it\'s performing as designed (including headroom for my daughter\'s 6\'7\" fiance), and looks great, of course. Many thanks! Best,
Jon ZHi Click, I mean Max! You were right, 7" falls exactly where we were hoping it would on the siding. No chganges necessary, You are the king of pergolas!
Jane Hastay and Peter WeissDear Baldwins, WE LOVE OUR NEW FURNITURE! It is so beautiful, comfortable and functional and it smells good too! We feel like we have a whole new outdoor room on our deck. Thank you for giving us a break on the delivery charges - the fellow who brought the furniture was a very nice young man. We're very happy with our choice. Sincerely,