Jim JohnsonMax, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Dan HarmonI was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.
Anthony MassaI want to thank you folks, again, for doing such a nice job on the pergola. It really adds to the deck, and I'm sure that we'll really enjoy it in the spring and summer. I'll probably be in touch, some time in the future, regarding retractable canopy shades.
Minh VuThere is still landscaping to do but I thought you would like to see the completed pergola on location. The quality and packing were quite excellent and I've received rave reviews about the pergola from neighbors.
James ShawThe pergola arrived safely, heck of a box you guys made. I fabricated the roof mounts, got the ledger installed, installed the columns and support beam - and wouldn't you know it... The rafters fit perfectly! I'd say it's a great success. 100% level and square - but took a lot of measuring. Thanks again! I'll send you guys some pics when I finish up and have the lights and fans installed. Just wanted to thank you for a heck of a product, I am very pleased.
Jon & BethanyUploaded the final pictures. Came out great! My neighbor is now pricing out a patio so he can have a Baldwin Pergola on his property. Thanks again guys - very impressed with the quality and service of your company. The fit and finish is impeccable and we couldn't be happier. I'll be sure to recommend Baldwin in the future!
Jane Hastay and Peter WeissDear Baldwins, WE LOVE OUR NEW FURNITURE! It is so beautiful, comfortable and functional and it smells good too! We feel like we have a whole new outdoor room on our deck. Thank you for giving us a break on the delivery charges - the fellow who brought the furniture was a very nice young man. We're very happy with our choice. Sincerely,
Mitch DavisDear Mr. Baldwin, The Pergola is everything I had hoped for and exactly what I ordered. You did an AWESOME Job and the masons are almost finished with the stone work. I will send pictures when the setting is complete. You may post them on your website. My hearty thanks. it was right on time and my project is continuing as scheduled.
Pat D'AuriaWe have gotten lots of compliments for our pergola and we love it.