I set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!

We love it! Your assistance and patience during our installation was greatly appreciated.

It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.

Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.

You guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.

Dear Max, Thanks again. We love the pergola. It's beautiful. We hope everything goes well for you.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

Max - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.