Collette PalmerWe actually put most of it up last weekend. The pergola made such a dramatic difference in the backyard. I'm very happy with the investment.
PaulHi Max The pergola is awesome. It really fills a design flaw and completes the section of the house where it sits. We moved a table out and enjoyed dinner under the pergola facing the garden last night. You guys did a great job and the quality of your work is outstanding. Please let me know if I can ever be a reference. I will also try and get you some pictures when we get some good sun on the project. Thanks again
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Michael DivittoNothing but rave reviews on the pergola. You really out did yourself.
MichaelHello Matt, This could not have been easier, and it looks absolutely beautiful! took us just shy of 6 hours to put it up, and my wife is already priming the mahogany caps. wish i had another one to put somewhere! thanks again
Douglas RoseThe Pergola really is stellar, and your design features really lend themselves to our theme of an American \'Japanese Tea House\' with the layered and staggered entablature, rafter, and purlins. We have shown the Pergola to several neighbors and friends and now they are bringing their spouses and relatives to come look at it and its view overlooking the terraced garden.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Douglas RoseFinished pergola is beautiful. Neighbors have commented very positively. View of yard from inside the pergola is difficult to describe. Can 'look through' the pergola lattices, but also 'look' out the 'windows' onto the garden. Very three-dimensional experience. One neighbor said that if he lived in our house, he would sit and read every day in the pergola.
Terry CleavelandYou had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.
Pat D'AuriaHi Chris, We love the pergola and all our neighbors think it is great. The Baims next door are seriously considering doing one next year. Thanks so much for all your help. Pat