Joe TanYou guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.
Pete and Susan LangSorry it has taken so long to get these pictures to you (a few years to be truthful). We love our pergola and also the furniture. It really does make the space like a room outside. Your product is fabulous. It was easy to assemble and it makes a profound difference in the space. it was a joy working with you and Cheri. We both hope you continued success in your endeavors.
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Glenn Scott of ArizonaAgain I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.
Ellen BowenWe love our beautiful pergola! It's exactly what we wanted and we're really enjoying it. We've planted yellow Leverkusen roses and pink lemonade honeysuckle around the posts.
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Lynn & JimThe pergola is the focus of our garden and patio area. It succeeded in bringing it all together as we had hoped! The shade is more than ample. I do not believe that I would change any of the specs or proportions if I had a chance to alter the order. It worked out marvelously and have received tons of compliments! Your attention to detail and quality construction is to be commended. Thank you for a job well done.
PaulHi Max The pergola is awesome. It really fills a design flaw and completes the section of the house where it sits. We moved a table out and enjoyed dinner under the pergola facing the garden last night. You guys did a great job and the quality of your work is outstanding. Please let me know if I can ever be a reference. I will also try and get you some pictures when we get some good sun on the project. Thanks again
John MitchellMax, it does look spectacular in the evenings. One of these days, I'll try for a night photo that shows it off.
Monica NakelskiAs I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again