We love our beautiful pergola! It's exactly what we wanted and we're really enjoying it. We've planted yellow Leverkusen roses and pink lemonade honeysuckle around the posts.

You guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.

Max I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.

Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.

Max - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.

You had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.

Max, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.

Again I would like to say thanks, dealing with you has been a distinct pleasure. In my line of work it is really refreshing to know there are honest reputable people still around.