As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

Finished pergola is beautiful. Neighbors have commented very positively. View of yard from inside the pergola is difficult to describe. Can 'look through' the pergola lattices, but also 'look' out the 'windows' onto the garden. Very three-dimensional experience. One neighbor said that if he lived in our house, he would sit and read every day in the pergola.

Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.

OUTSTANDING JOB!!

Max - Thanks for the instructions on assembling the pergola - went together nicely and looks great in our small back yard! Regards, Charlie

Hi Max, The pavilion is looking excellent. We're really happy with our choice and your guys have worked very hard to get things just right. Thanks

The pergola has truly transformed our backyard into an outdoor paradise! We enjoy the hot tub every night. The privacy wall and beautiful drapery makes our pergola a wonderful enclosed outdoor room.

Hi Max- everyone loves the pergola - its really great--thank you. And the chairs are so comfortable.