Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Ed MigliaccioThanks Max, We were thrilled with the way everything came out! The pergolas are absolutely stunning and fit our needs perfectly. I especially like the down lights at the fireplace pergola - I tried to get them to come out but the effect is much better at night. Thanks for all of your efforts.
Steve and Rhea SchappacherWe love our house and greatly enjoy the pergola. Every evening is spent under our new outdoor room that the pergola has created. A few photographers have already approached us for use in magazines, I think we will wait until all work has been completed and when the landscape grows in more. All the best, Steve
Michael & Maria D'AmbroseThe pergola has truly transformed our backyard into an outdoor paradise! We enjoy the hot tub every night. The privacy wall and beautiful drapery makes our pergola a wonderful enclosed outdoor room.
Jim JohnsonMax, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.
Dennis HoslerI am putting in the patio with the dimension to fit the pergola on top. Thanks for your responses. You have good customer service. Your website looks great. Keep in touch with anything new or upcoming. God bless.
Robert Macri, Malvern, PAI thought you would appreciate seeing our Adirondack Chairs next to our new Rockers. The Adirondack Chairs have been poolside for 12+ years through rain, snow and all elements. I'm happy to report that they are as comfortable and sturdy today as they were when we first purchased them. The rockers are a great addition and I'm sure will standup just as well as the years pass. Thanks for making a solid and well constructed product. Regards
Joe and SteveMax, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.
Lyra V.We couldn't be happier. My wisteria is going up the columns, and its just stunning. We removed the trees and its just stunning. Thank you so much for all your time and hard work. Sincerely,
John GribokWant you and your staff to know how pleased we are with the entire process and product delivered. Your techs were not only professional but very concerned with every detail of delivering a perfect product. We will consider other products in the near future. You should take great pride in the product and staff your developed. Thanks again!