Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.

We are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.

The construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.

There is still landscaping to do but I thought you would like to see the completed pergola on location. The quality and packing were quite excellent and I've received rave reviews about the pergola from neighbors.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

Dear Max, Thanks again. We love the pergola. It's beautiful. We hope everything goes well for you.

It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.

We love our beautiful pergola! It's exactly what we wanted and we're really enjoying it. We've planted yellow Leverkusen roses and pink lemonade honeysuckle around the posts.

You guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.