Max I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.

As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.

Max - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.

Thank you Max! You and your team are awesome and we are proud to have a "new" Baldwin Pergola!

I was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.

It was such a beautiful day on Sunday I had my coffee under the pergola and Sunday night we ate dinner under it. We never spent any time out on the patio in the past.

The pergola has truly transformed our backyard into an outdoor paradise! We enjoy the hot tub every night. The privacy wall and beautiful drapery makes our pergola a wonderful enclosed outdoor room.

We love it! Your assistance and patience during our installation was greatly appreciated.

Max, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.