As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.

We are on island and the pergola looks GREAT!!! It is better than we had hoped for and as you know by now, I think it through to the end, so we had high expectations. You have exceeded them all! Thanks for all of the effort and all of the hard work getting this installed in a day. It really adds another dimension to the house, balances it in the yard, and best of all creates a new exterior room to enjoy. The wisteria have been ordered and will be planted in the next couple weeks. Thanks again.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

I was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.

Max, it does look spectacular in the evenings. One of these days, I'll try for a night photo that shows it off.

I just want to tell you working with you and putting up the pergola was a pleasure. It went together like a dream and you have obviously put a lot of thought into the design and the way everything fits so well. I must admit, before my neighbor approached me about this project I didn't know what a pergola was, at least not by name. Now I know and it has been great to be part of this project. Thanks for answering all my questions along the way.

The pergola is up and looks great. You made this task so easy, we really reaped the benefit of your experience. I will send you a photo. Thanks for all your help.

There is still landscaping to do but I thought you would like to see the completed pergola on location. The quality and packing were quite excellent and I've received rave reviews about the pergola from neighbors.

Max and All the Folks at Baldwin, My wife tells me you fixed the boot on our pergola and even left some extra stain for us. That is excellent service and the reason we purchased it from you. Please accept our sincere thanks, we are loyal customers and your best advertisement.