Mitch DavisDear Mr. Baldwin, The Pergola is everything I had hoped for and exactly what I ordered. You did an AWESOME Job and the masons are almost finished with the stone work. I will send pictures when the setting is complete. You may post them on your website. My hearty thanks. it was right on time and my project is continuing as scheduled.
John GribokWant you and your staff to know how pleased we are with the entire process and product delivered. Your techs were not only professional but very concerned with every detail of delivering a perfect product. We will consider other products in the near future. You should take great pride in the product and staff your developed. Thanks again!
Lynn and JimFirstly, the pergola is the focus of our garden and patio area. It succeeded in bringing it all together as we had hoped. The shade is more than ample. I do not believe that I would change any of the specs or proportions if I had a chance to alter the order. As you can see by the shot of our boys sitting on the steps, that it worked out marvelously... All in all, we have received tons of compliments. Your attention to detail and quality construction is to be commended. Given the intricacies of this project and the need for it to be assembled, areas which were tight and snug needed squeezing here and there, but that is all. I'll be in touch soon.
Douglas RoseThe Pergola really is stellar, and your design features really lend themselves to our theme of an American \'Japanese Tea House\' with the layered and staggered entablature, rafter, and purlins. We have shown the Pergola to several neighbors and friends and now they are bringing their spouses and relatives to come look at it and its view overlooking the terraced garden.
James and Marlene HauflerI recently purchased a pergola kit from Baldwin Pergolas. It was a large custom pergola measuring about 16 by 36 feet. I am totally happy with the materials, workmanship, and customer support provided by Baldwin Pergolas. My wife and I were able to assemble the pergola over the course of a few days. (With a little help from two neighbors on the first day.) We found that everything fit together exactly as planned. Everyone who has seen the pergola, including our neighbors, and the building inspector (!), has been very impressed with the design of the pergola, the quality of the materials, and the precision of its construction. Their comments have included "beautiful", "amazing" and quite a few "wows" ! Our experience with Baldwin Pergolas has been completely positive. Their personal commitment to quality shows in everything they do. Thank you, James Haufler Sparks, Nevada
Joe and SteveMax, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.
Edwin HydeMax, I like those screws you use, haven't seen them in Home Depot. I will upload a picture of the pergola with me resting underneath. It went together really well and things just dropped in - I kept expecting something to go wrong, but it fit together well from start to finish. Thanks for a quality product!
Lee HausmanGood to hear from you. My pergola is doing fine and continues to be a great addition to my house. I had a lot of nice parties under it this year and I'm still collecting compliments about it. I hope you and the business continue to prosper and I look forward to adding some more Baldwin furniture to my collection next spring. Cheers,
Jamie DunstI just want to tell you working with you and putting up the pergola was a pleasure. It went together like a dream and you have obviously put a lot of thought into the design and the way everything fits so well. I must admit, before my neighbor approached me about this project I didn't know what a pergola was, at least not by name. Now I know and it has been great to be part of this project. Thanks for answering all my questions along the way.
Chuck KrickMax, We couldn't be any happier with our new Baldwin pergola. We get a lot of jaw dropping when people see the project and they are drawn to the pergola. The service and quality you provided was outstanding. Our landscaper and his assistant did the construction of the pergola in only 4 hours. It's amazing the "warm" feel the structure provides even though it is so open. My wife and I sit out and chat for hours every night. Looking forward to ordering some Adirondack chairs soon. Regards, Chuck Krick