Max, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.

My friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.

Hello Matt, This could not have been easier, and it looks absolutely beautiful! took us just shy of 6 hours to put it up, and my wife is already priming the mahogany caps. wish i had another one to put somewhere! thanks again

As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.

Finished pergola is beautiful. Neighbors have commented very positively. View of yard from inside the pergola is difficult to describe. Can 'look through' the pergola lattices, but also 'look' out the 'windows' onto the garden. Very three-dimensional experience. One neighbor said that if he lived in our house, he would sit and read every day in the pergola.

Hi Max The pergola is awesome. It really fills a design flaw and completes the section of the house where it sits. We moved a table out and enjoyed dinner under the pergola facing the garden last night. You guys did a great job and the quality of your work is outstanding. Please let me know if I can ever be a reference. I will also try and get you some pictures when we get some good sun on the project. Thanks again

Max I want to thank you for the promptness with which you handled this problem. The way you have handled this speaks volumes about the quaility of your company. I would not hesitate doing business with you again. Thanks again.

Chari, Thanks so much for working with us yesterday! My father dropped the chairs off to our home in Ri yesterday, and this morning we sat out there drinking our coffee discussing future home projects. Just wanted to share a photo of the chairs on our porch. While our porch is not quite completed, lattice, some garden work etc, the products we bought make our home that much nicer of a place to be and relax! Thanks again and have a happy Memorial Day!!

Max, Thank you, we are very happy with the pergola!! It looks great and the size and height are perfect, like you said. My husband and father-in-law built this entirely in the rain. It was a lot of fun for us to watch and hold umbrellas for them. They did a great job and even finished in a day and a half. Then a few days later, an extremely bad storm hit with nearby tornadoes and major tree damage and fallen trees throughout our entire town. The pergola remained intact, so we know that structurally it is good too. Well it is finally sunny again, so we could finally see how the sunlight filters in on the patio. The pergola really makes the patio an inviting place to be. Looking forward to many great times in our new outdoor area. Thanks again!