Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Bill AdamsMax, The pergolas arrived right on time and with all needed material. I have two of the units installed and one to go. I can see that a lot of thought went into the design and production. The units are going up with only modest adjustments to fit some job site pecularities. Excellent workman ship. I am very very happy with the product.
Collette PalmerWe actually put most of it up last weekend. The pergola made such a dramatic difference in the backyard. I'm very happy with the investment.
Dori PaulYou are wonderful. We sat in under the pergola each meal on Rosh Hashana and our guests said that they felt they were away at a beautiful restaurant or hotel!!
Monica NakelskiAs I mentioned to you, we never thought we would be discussing another pergola within 7 years but it is a testament to the quality of your product and service that we did not even consider contacting anyone else. Should we ever build another house, it will be pergola #3 ! Thanks again
John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
David PetersonI am very happy with your product and now know where to go when I need a pergola. It was a pleasure speaking with you and I wish you much success with your growing business.
Dan HarmonBefore I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.
Elizabeth CarneyDear Max, Thanks again. We love the pergola. It's beautiful. We hope everything goes well for you.
Tim, Cathy, and Elizabeth.The Pergola looks wonderful! The arches came out great. This is exactly what we were looking for. We spent most of the day yesterday putting it together and finished late afternoon. It went together smoothly and everyone helped. We had fun setting it up. Thanks for spending the day with us and working with us through all of this. We love it!