The construction went flawlessly. Everything fit together perfectly, we didn't have to "tap" one purlin or rafter into place, they just seemed to fit. Thank you for all the help and instruction. We absolutely love, love, love it. It seems to fit perfectly on our patio and I know that we will enjoy it for many years to come. We would do this again in a heartbeat! I'm sending you pictures of the process and the finished product.

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

We love it! Your assistance and patience during our installation was greatly appreciated.

Max - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.

Hi Guys! The pergola went up yesterday – I’m speechless!!! It’s so beautiful. I want to thank you for the time and effort you put into the design and execution of the project. I will send photos. The company was pleasure to work with from beginning to end. You have it right – don’t change a thing!

I just want to tell you working with you and putting up the pergola was a pleasure. It went together like a dream and you have obviously put a lot of thought into the design and the way everything fits so well. I must admit, before my neighbor approached me about this project I didn't know what a pergola was, at least not by name. Now I know and it has been great to be part of this project. Thanks for answering all my questions along the way.

And here's how it looked at noon today. Mark said it went together very well, and they enjoyed working with your work. It surely has already made a wonderful difference in the quality of light coming into that entry room, as well as the overall looks on the house. We are very pleased with your good work and are planning a larger square pergola on another house at the ranch about this time next year.

The Baldwin Pergola looked great at the Boston Flower Show- I overheard many wonderful compliments from people in the crowd. I just know that you'll get many orders for it- in red! Thanks for designing such a lovely structure for us.