Max & Chris, Thank you both for your help on this project. My 13 year old son & I installed the pergola the day you delivered it. It took us about 6 Hours and it looks great. You can see the completed project here. Fell free to use whatever pictures you like. Thank You.

My friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D

There is still landscaping to do but I thought you would like to see the completed pergola on location. The quality and packing were quite excellent and I've received rave reviews about the pergola from neighbors.

I had been working with Diane on having some custom draperies made for our tropical patio covers which are called Palapas. She made one set last summer, and we liked them so much we had another set made this summer. They turned out quite nice and I thought you might want to see some of the pictures I took. I was so glad to have found your website on the internet. We can now actually use our outside table to eat dinner. Prior to having our draperies we had the setting sun right in our eyes. Thank you for the awesome product! Diane does really great work!

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.

I am putting in the patio with the dimension to fit the pergola on top. Thanks for your responses. You have good customer service. Your website looks great. Keep in touch with anything new or upcoming. God bless.

The pergola arrived safely, heck of a box you guys made. I fabricated the roof mounts, got the ledger installed, installed the columns and support beam - and wouldn't you know it... The rafters fit perfectly! I'd say it's a great success. 100% level and square - but took a lot of measuring. Thanks again! I'll send you guys some pics when I finish up and have the lights and fans installed. Just wanted to thank you for a heck of a product, I am very pleased.

MAX!!!! You are unfriggin believable!  This thing went together so easy I still can't believe it. Especially when I went to measure down 28 inches on the posts to set the gussets and found that you had already put lines there.....Your attention to detail was great.  This whole thing slid together. I didn't have to touch one piece with anything but my hands. The most labor intensive part was screwing down all the purlins at the end.

Hello Matt, This could not have been easier, and it looks absolutely beautiful! took us just shy of 6 hours to put it up, and my wife is already priming the mahogany caps. wish i had another one to put somewhere! thanks again