As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.

We are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.

Before I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

We actually put most of it up last weekend. The pergola made such a dramatic difference in the backyard. I'm very happy with the investment.

I was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.

Max, it does look spectacular in the evenings. One of these days, I'll try for a night photo that shows it off.

Nothing but rave reviews on the pergola. You really out did yourself.

Max, Thought you'd like to see the finished product. We are extremely pleased with our new pergola, and enjoy it almost every evening. Thank you, and have yourself a great rest of the summer!