I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

Max, I will send you some photos as soon as we install the paddle fan. Running wire was fine. It looks great!

Before I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.

I was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.

One of these days, I may be back in touch about a second pergola for the patio in front of my house. I am quite happy with the one you built here, which we use a lot in the summer.

The pergola is the focus of our garden and patio area. It succeeded in bringing it all together as we had hoped! The shade is more than ample. I do not believe that I would change any of the specs or proportions if I had a chance to alter the order. It worked out marvelously and have received tons of compliments! Your attention to detail and quality construction is to be commended. Thank you for a job well done.

Want you and your staff to know how pleased we are with the entire process and product delivered. Your techs were not only professional but very concerned with every detail of delivering a perfect product. We will consider other products in the near future. You should take great pride in the product and staff your developed. Thanks again!

I am very happy with your product and now know where to go when I need a pergola. It was a pleasure speaking with you and I wish you much success with your growing business.