Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Sonja Hansen and Dennis Szabaday in Nashua, NHGreetings! Attached are photos of our Baldwin Pergola which we love. We are very happy. Here are photos showing what it looks like when we hang the colored sheets up for added shade - very festive and inexpensive. Thank you again!
Steve FlintI set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!
Jared AsweganDear Max, It's funny what can happen when the three stooges set out to erect a pergola. While we were ultimately successful, the process was a bit dodgy. Of course, had we curtailed our enthusiasm and actually READ the instructions first, it would have gone a lot easier. What ever damage was done was easily mended thanks to wood glue, a couple of hidden screws and some touch up paint. I couldn't be happier with your fantastic work. From the beginning to the end of the process it was so easy, and I have admit, the pool area is so much improved with this addition. Absolutely PERFECT. I'll send photos next time the sun is out. Oh yeah, we built it in the rain and it only took about four and a half hours. Many MANY Thanks!
Debbie and SteveHi Max and Team, The Pergola exceeded our already high expectations. We thought we had a beautiful garden before. With the Pergola adding the focal point it is now breathtaking. You delivered the Pergola ahead of schedule and did an amazing job in the installation the most important part of which was pinpointing the optimum spot to locate it. If anyone in our area needs a reference we would be more than happy to show our Pergola and provide a glowing recommendation. Thanks Again,
John MasonMax, the Pergola turned out great. No problems with installation and my customer and I are very pleased with the product. I look forward to doing business with you in the future.
Joe and SteveMax, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.
Pat D'AuriaHi Chris, We love the pergola and all our neighbors think it is great. The Baims next door are seriously considering doing one next year. Thanks so much for all your help. Pat
Lee HausmanGood to hear from you. My pergola is doing fine and continues to be a great addition to my house. I had a lot of nice parties under it this year and I'm still collecting compliments about it. I hope you and the business continue to prosper and I look forward to adding some more Baldwin furniture to my collection next spring. Cheers,
Tim, Cathy, and Elizabeth.The Pergola looks wonderful! The arches came out great. This is exactly what we were looking for. We spent most of the day yesterday putting it together and finished late afternoon. It went together smoothly and everyone helped. We had fun setting it up. Thanks for spending the day with us and working with us through all of this. We love it!