As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.

Your pergola went together with ease. We were impressed with the precision and craftsmenship of each piece of the pergola. There was minimal work to align the pieces into there proper position. I wanted to also put a plug in for an opportunity to be an installer of baldwin pergolas and other structures if you needed a crew to install in my location (PA). Thanks again!

We actually put most of it up last weekend. The pergola made such a dramatic difference in the backyard. I'm very happy with the investment.

As a customer, I would highly recommend your company to others.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

These columns are beautiful. They'd look great in any setting, no matter how splendid. Thank you!

We love it! Your assistance and patience during our installation was greatly appreciated.

Uploaded the final pictures. Came out great! My neighbor is now pricing out a patio so he can have a Baldwin Pergola on his property. Thanks again guys - very impressed with the quality and service of your company. The fit and finish is impeccable and we couldn't be happier. I'll be sure to recommend Baldwin in the future!

Max, What's the status on the wood that I ordered for the stairs? By the way, the pergola went up without a hitch. Very nice. Looks great and was a joy to assemble.