Hello Max and Matt, I ordered a pergola from you in 2013 and have been just delighted with it. Looks great and is very easy to maintain with an annual pressure wash. See the enclosed pic of the pergola in the 'Low Garden.'

Well it's up, took about 7 hours with my wife helping, it probably would have been faster without her. What can I say? Know I'm only kidding she was a big help. She really loves it. It is much nicer then we imagined. It was a very simple project everything went together perfectly. Thanks again.

Dear Baldwins, WE LOVE OUR NEW FURNITURE! It is so beautiful, comfortable and functional and it smells good too! We feel like we have a whole new outdoor room on our deck. Thank you for giving us a break on the delivery charges - the fellow who brought the furniture was a very nice young man. We're very happy with our choice. Sincerely,

Wow, Chris. I really appreciate your help on this effort. These plans are excellent and will definitely make my job easier. Again, thank you so much for your help. I will send you pictures when we get it all done. This pergola is the centerpiece of the Rosa Parks elementary school's outdoor classroom so it is a big deal to them that we are helping them out.

I was very impressed with how easily the assembly went - the process was intuitive, every part just dropped into place.

Your pergola went together with ease. We were impressed with the precision and craftsmenship of each piece of the pergola. There was minimal work to align the pieces into there proper position. I wanted to also put a plug in for an opportunity to be an installer of baldwin pergolas and other structures if you needed a crew to install in my location (PA). Thanks again!

My friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.

I was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.

As a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.