Dan HarmonBefore I made my purchase decision, I did get a quote from a local, highly-regarded pergola constructor. Baldwin's price was lower, and from what I've seen, I think the quality is higher. In summary, I'm pleased with how the pergola came out, and satisfied that I choose Baldwin as my supplier.
Joe TanYou guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.
Pete and Susan LangSorry it has taken so long to get these pictures to you (a few years to be truthful). We love our pergola and also the furniture. It really does make the space like a room outside. Your product is fabulous. It was easy to assemble and it makes a profound difference in the space. it was a joy working with you and Cheri. We both hope you continued success in your endeavors.
John EndicottMax and Chris, Just wanted you to know how pleased I am with the pent roof you designed and fabricated. The fit came out perfectly, installation was easy, it\'s performing as designed (including headroom for my daughter\'s 6\'7\" fiance), and looks great, of course. Many thanks! Best,
JonathanChris, Max Here is a picture (it looks pretty much just like the rendering you sent me) - obviously without the railings. I'll send you a better picture when it is all done in the end. Thanks again for everything. Customer and his wife are VERY happy with the pergola. Customer is one of my most repetitive clients, and I have never seen him soo happy about a project.
John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
Douglas RoseThe Pergola really is stellar, and your design features really lend themselves to our theme of an American \'Japanese Tea House\' with the layered and staggered entablature, rafter, and purlins. We have shown the Pergola to several neighbors and friends and now they are bringing their spouses and relatives to come look at it and its view overlooking the terraced garden.
Joe and SteveMax, We are so taken with our pergola. It is the perfect transition from the screened porch to the deck. We are so pleased with the entire transaction. If only we'd had the time spent with the deck people that we spent with you. The results are breathtaking. Take that from someone who works in millimeters.
Steve FlintI set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!
Mara CruzWe love it! Your assistance and patience during our installation was greatly appreciated.