David PetersonI am very happy with your product and now know where to go when I need a pergola. It was a pleasure speaking with you and I wish you much success with your growing business.
Glenn ScottMAX!!!! You are unfriggin believable! This thing went together so easy I still can't believe it. Especially when I went to measure down 28 inches on the posts to set the gussets and found that you had already put lines there.....Your attention to detail was great. This whole thing slid together. I didn't have to touch one piece with anything but my hands. The most labor intensive part was screwing down all the purlins at the end.
Jonathan SweetThanks Max! I'll send you a picture today once we finish the install. It is truly AMAZING how well everything went together, especially considering the custom nature of the job and the need to build it against an existing structure.
Patrick DMy friend Max you amaze me a busy business owner reaching out to one customer and providing service that is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life! Peace Pat D
Terry CleavelandYou had asked me to send you some photos and I'm just getting around to it. Installation was smooth and we weren't missing any pieces. Good instructions. We love it. I installed rope lighting and it really pops at night.
Nathan MrozThe pergola looks great!
Christine Bullard DBA Complete Building ServicesHello Max, It took awhile but here are some pictures of the beautiful pergola. When were done with the project I would like to send you a better picture. I was great working with you & I’ll e-mail you when it is complete. Thank You.
Dan HarmonMax - i'm forwarding you some pics of the assembled pergola for (address). I am very pleased with how it came out, and all of the friends and neighbors who have seen it have given it rave reviews.
John MitchellI was worried that the joints would swell and be difficult to assemble in the rain. I had very little difficulty. They went together very well. The workmanship on the parts was excellent.
Jon & BethanyUploaded the final pictures. Came out great! My neighbor is now pricing out a patio so he can have a Baldwin Pergola on his property. Thanks again guys - very impressed with the quality and service of your company. The fit and finish is impeccable and we couldn't be happier. I'll be sure to recommend Baldwin in the future!