Tom PetrelliThe pergola is up and looks great. You made this task so easy, we really reaped the benefit of your experience. I will send you a photo. Thanks for all your help.
JonathanChris, Max Here is a picture (it looks pretty much just like the rendering you sent me) - obviously without the railings. I'll send you a better picture when it is all done in the end. Thanks again for everything. Customer and his wife are VERY happy with the pergola. Customer is one of my most repetitive clients, and I have never seen him soo happy about a project.
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
James and Marlene HauflerI recently purchased a pergola kit from Baldwin Pergolas. It was a large custom pergola measuring about 16 by 36 feet. I am totally happy with the materials, workmanship, and customer support provided by Baldwin Pergolas. My wife and I were able to assemble the pergola over the course of a few days. (With a little help from two neighbors on the first day.) We found that everything fit together exactly as planned. Everyone who has seen the pergola, including our neighbors, and the building inspector (!), has been very impressed with the design of the pergola, the quality of the materials, and the precision of its construction. Their comments have included "beautiful", "amazing" and quite a few "wows" ! Our experience with Baldwin Pergolas has been completely positive. Their personal commitment to quality shows in everything they do. Thank you, James Haufler Sparks, Nevada
Susan HallHey Max, I thought you would enjoy these. Feel free to use them. Anytime you have someone in the area that would like to see a pergola. I am happy to show them ours. Thanks so much it is absolutely beautiful!!! I just added it to HGTV. I am sending you a link so you can see. Enjoy!
Christine Bullard DBA Complete Building ServicesMax wrote: I thank you for all the hard work coordinating this complex project. The devil is in the details and together we worked it all out!
Christine Wrote: I feel the same way. The owners are very pleased & it went together like butter. I will get a you a good set of pictures. It was great working with you!
Jeff RiddellAs a cabinetmaker and woodworker, I send you kudos on your system, the communication that we've had, the quality of the product. It's a pretty simple kit that arrived and it installs just about as easily as your website suggests. On a personal level, it's really cool to make connections with other people that have the same sense of pride in their work. This stuff is as much about service as it is product.
Tim, Cathy, and Elizabeth.The Pergola looks wonderful! The arches came out great. This is exactly what we were looking for. We spent most of the day yesterday putting it together and finished late afternoon. It went together smoothly and everyone helped. We had fun setting it up. Thanks for spending the day with us and working with us through all of this. We love it!
Mitch DavisDear Mr. Baldwin, The Pergola is everything I had hoped for and exactly what I ordered. You did an AWESOME Job and the masons are almost finished with the stone work. I will send pictures when the setting is complete. You may post them on your website. My hearty thanks. it was right on time and my project is continuing as scheduled.
Chuck KrickMax, We couldn't be any happier with our new Baldwin pergola. We get a lot of jaw dropping when people see the project and they are drawn to the pergola. The service and quality you provided was outstanding. Our landscaper and his assistant did the construction of the pergola in only 4 hours. It's amazing the "warm" feel the structure provides even though it is so open. My wife and I sit out and chat for hours every night. Looking forward to ordering some Adirondack chairs soon. Regards, Chuck Krick
