Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.
Elba & Edward BorgesThank you so so much for all of the perfect work that you put into our Pergola. Eddy and I love it, it is simply !BEAUTIFUL!, and looks wonderful on our patio. A great reason for wishing for Spring to arrive.
Minh VuThere is still landscaping to do but I thought you would like to see the completed pergola on location. The quality and packing were quite excellent and I've received rave reviews about the pergola from neighbors.
John EndicottOne of these days, I may be back in touch about a second pergola for the patio in front of my house. I am quite happy with the one you built here, which we use a lot in the summer.
Becky HansenThanks Max. I'm glad you like the photos. We enjoyed working with you and your company even though it was long distance! We absolutely love our new outside room and so do neighbors walking by. In fact, I think I'm heading back outside now to enjoy the stars under our pergola. Take care and thanks for an outstanding product.
Duane DottaWe are extremely pleased. If there is any picture that I haven't taken and you need one a special way, Don't hesitate to call or write. Max made everything easy for us, make sure he sees these pictures.
Steve FlintI set this up by myself in two days (using sawhorses to brace the uprights) and although I'm reasonably handy, I'm no carpenter! All in all it was an excellent experience and my hat's off to you for being able to construct and ship such a good kit. Even considering the shipping costs, there is no way we could have purchased lumber and paid people to construct something like this for the same money. We're considering doing another identical unit in the opposite corner of our courtyard. Well done. And good luck in this economy!
Lynn & JimThe pergola is the focus of our garden and patio area. It succeeded in bringing it all together as we had hoped! The shade is more than ample. I do not believe that I would change any of the specs or proportions if I had a chance to alter the order. It worked out marvelously and have received tons of compliments! Your attention to detail and quality construction is to be commended. Thank you for a job well done.
Troy GordonThe guys just left and the pergola looks great! Thanks so much! ... The guys were great and everything looks super!
Terry McKinneyMax, I wanted to drop you a line on the pergola. I have received nothing but rave reviews on this "magnificent structure". All of our expectations have been meet and exceeded - your shop has done a great job. We are celebrating an engagement and it will get a lot of usage during that party. Thanks again for your commitment on getting it here as you promised. We will look forward to many years of enjoyment.