Joe TanYou guys are awesome. Very impressed with the product so far: quality, thoughtfulness, engineering, form and fit and everything. Thank you so much again for taking care of the shipping issue for me - it really speaks volumes to your business integrity.
Eric BarberioOur pergola looks remarkably good, the site, the positioning, the strength, the aesthetics, the measurements are all essentially perfect. My wife doesn't just like the pergola, she loves it! Thank you again.
Jeff LauferMax, Thanks for all your help. Installed pergola yesterday. Looks great.
Christine Bullard DBA Complete Building ServicesHello Max, It took awhile but here are some pictures of the beautiful pergola. When were done with the project I would like to send you a better picture. I was great working with you & I’ll e-mail you when it is complete. Thank You.
Douglas RoseThe Pergola really is stellar, and your design features really lend themselves to our theme of an American \'Japanese Tea House\' with the layered and staggered entablature, rafter, and purlins. We have shown the Pergola to several neighbors and friends and now they are bringing their spouses and relatives to come look at it and its view overlooking the terraced garden.
Tim, Cathy, and Elizabeth.The Pergola looks wonderful! The arches came out great. This is exactly what we were looking for. We spent most of the day yesterday putting it together and finished late afternoon. It went together smoothly and everyone helped. We had fun setting it up. Thanks for spending the day with us and working with us through all of this. We love it!
James ShawThe pergola arrived safely, heck of a box you guys made. I fabricated the roof mounts, got the ledger installed, installed the columns and support beam - and wouldn't you know it... The rafters fit perfectly! I'd say it's a great success. 100% level and square - but took a lot of measuring. Thanks again! I'll send you guys some pics when I finish up and have the lights and fans installed. Just wanted to thank you for a heck of a product, I am very pleased.
Ralph DeFalcoHello Max and Matt, I ordered a pergola from you in 2013 and have been just delighted with it. Looks great and is very easy to maintain with an annual pressure wash. See the enclosed pic of the pergola in the 'Low Garden.'
Pat D'AuriaWe have gotten lots of compliments for our pergola and we love it.
Dr. Patrick DeFrancescoMy friend Max you amaze me, a busy business owner reaching out to one customer and providing service. That is not common any longer in this country. This is why US production facilities are far and few between and most going over seas, because someone forgot to pay attention to details. Your attention to detail is unwavering. You are a fine American and the team that works at Baldwin I believe can not be matched. A business is only as strong and passionate at its leader. Hats off once again to you and your wonderful conscientious team. First off please let me know my balance for this amazing piece of art that sits behind my home called pergola. Also would like to investigate the sunshade system for big pergola. Thank you again and again. Happy wife happy life. Peace.